IT Support and Server Support, Networking and Computer Repairs

Services

Whether you're planning to integrate one or more servers into an existing network, or you're simply looking to share files and peripherals within a small workgroup, matching the server's capabilities to the task at hand is important. The ability to upgrade as you add clients to your network is as important as getting the proper hardware initially. With extensive technical expertise in respective fields we can offer you quick and reliable implementation of client-server environments.

NETCOMTECH has an array of solutions that can align your business and IT strategy.

Comprehensive Support Service

For the company that does not have any in-house IT support funtion and would like to focus their energy on being more productive in their own industry. If this is you then the “Comprehensive Support Service” is for you.

We take full resposibility for our customers overall IT requirements, managing IT services, advice them on long term IT strategies and delivering value to our customers.

What do you get from this service?

• Quick time-to-fix: Get your problems sorted out as quick as possible.
• Customer Satisfaction: We strive to create value for our customers and put customer satisfaction on the hihest level.
• Proactive management: We will manage your IT proactively preventing issues before they affect your business.
• Competitively priced: We will discuss beforehand costs and the value you will receive from our service.
• Flexible service offerings: We tailor every service to your business needs.
• Transparency: With communication and extensive reporting through the whole process we demostrate in a transparent way where and how we deliver value to your business.

Server Implementation Services:

• Microsoft Server Standard to Enterprise and Small Business Server
• Operating System Installation and Configration of RAID, Internet Connections, and Backup
• Active Directory Implementation and Configuration of Server Roles
• Exchange Implementation and Configuration
• Sharepoint Implementation and Configuration
• Configuration of client desktops to domain access
• Migration of existing data and email to central server

Networking:

• Network Assessment
• Network Design
• Network Install, Support, and Maintenance

LAN:

• Provide all forms of secure network connectivity - internal, external, and wireless
• 24/7 support
• Disaster recovery planning
• Network security solutions to protect proprietary data
• Hardware and software sales
• Provide proactive on-going maintenance to ensure a higher level of efficiency
• Install cable and fiber to support voice and data using our licensed telecommunications contractors
• Support Layer 1, 2, and 3 switches

WAN:

• Design and install multiple remote site networking
• Create secure Virtual Private Networks (VPNs)
• Provide the latest technologies for security and reliability
• Network management services
• Telecommuting solutions
• Router programming, installation and support

Desktop Support

Desktop Support will be available 8.30 AM to 5:00 PM during Netcomtech working days.

While resolution times depend on a number of factors including complexity, the availability of the client, access to external resources such as software fixes, and the existence of a solution, best efforts will be made to resolve problems or find workarounds, depending on urgency and the number of people affected.

Most PC related problems can be resolved remotely and if remote support is not effective, then a Netcomtech engineer will be dispatched per your service agreement.

Security (Firewall Protection)

Threats to our clients' IT systems include software bugs and attacks both viruses and internal or external hackers. In addition, government regulations further complicate IT system requirements in the medical, legal and financial professions. To protect the client's IT investments and operations Netcomtech can provide:

• Internet Firewall protection.
• Virus protection solutions
• Secure Remote users access
• Virtual Private Networking (VPN) connections
• Intrusion detection
• Disaster recovery planning for business continuity
• Content filtering and internet access management tools
• Policy and procedures for internal network usage

Telecom/Cabling

Netcomtech is a leading national provider of IT infrastructure and network cabling, providing infrastructure engineering and installation for voice, data, video and wireless solutions. Netcomtech offers a one-stop shop for your design to build infrastructure needs and equipment rollout projects

Cabling & Wiring

Our cabling consulting services are outsourced to professional cabling companies with a national footprint that are experts in their own field.

Telecommunications Installation

Telecommunications is an integral part of NETCOMTECH. We have resources that are trained, certified, licensed and experienced in the following areas:

• Telephone wiring: Category 3, Category 5E
• Set up voice mail and phone extension systems
• Design and provide VOIP (voice over Internet protocol) phone systems

Network System Installation

Provide installation of these types of network cabling:

• Network wiring: Category 5E and Category 6 cabling
• Fiber optics wiring: single-mode, multi-mode ST, SC, MT-RJ
• Coaxial cable wiring: RG-6, RG-58
• Test and certify new and existing cabling
• Develop wiring and connection diagrams
• Design and install wireless networks and overlays
• We apply ANSI/EIA/TIA standards in all of our installations

NETCOMTECH serves a diverse array of clients with services ranging from network integration, local and wide area network (LAN/WAN) design, and premises cable installation to host connectivity, application integration, and the proper use of today’s communications products. From project inception through completion, NETCOMTECH is a single source for total system and network design, engineering, installation, and support.

NETCOMTECH provides your business with the innovative competitive edge that you need. With data and voice solutions to IP, managed services, or equipment, our technologies can help transform any type of business. NETCOMTECH delivers communications solutions that are dependable, secure and efficient to improve your bottom line.